ePic Net can provide a variety of IT services for our customers.  Most small businesses don’t have enough resources to fully support their IT systems without the cost of hiring a full time IT specialist. We can help implement technology projects that will enable your business to move forward and get the most from your investments in IT.  As an outsourced IT department, ePic Net is able to provide assistance with special projects, or can provide ongoing assistance and become your IT department. Some of the services that our engineers and technicians can implement and support include:

 

  • Help desk and level 1 support
  • Desktop and server support
  • Full system monitoring and maintenance
  • Patch management
  • Disaster recovery, planning, implementation and monitoring
  • Projects including server room upgrades
  • New server installations
  • Onsite and remote support

 

What are some of the benefits of an Outsourced IT with ePic Net:

 

  • Increased data security
  • Higher server/system uptime
  • A clean e-mail Anti SPAM solution
  • Access to varied IT resources, engineers and consultants for advice- not just one person
  • More time for management to focus on important business orientated tasks
  • Lower the costs of running your IT systems
  • An  IT solutions provider who takes care and pride in customer service and accountability